Course Overview

    Overview

    Course Highlights

    Eligibility Criteria

    Benefits

    Exam Format

    Certification Cost

    What Is the Change Management Foundation and Practitioner Certification?Your Path into Change Leadership

    The Change Management Foundation and Practitioner (CM-F&P) certification is a globally recognized qualification that validates your ability to manage the people and culture side of organizational change. This Change Management certification training in Springfield prepares you for both the Foundation and Practitioner exams in one structured, instructor-led program. Grounded in the Change Management Body of Knowledge (CMBoK) from the Change Management Institute and the current Change Management Practitioner Guide, the course builds knowledge of proven models such as ADKAR, Kotter's 8-Step Model, Lewin's Three-Step Model and Bridges' Transition Model, then teaches you to apply them to real change scenarios. It suits project managers, HR and OD practitioners, consultants and transformation leaders across Springfield's insurance, healthcare and manufacturing employers who want a credential that proves practical change capability. Start your change management journey with Invensis Learning and move from study to two certifications with a clear, supported path.

    What Is the Change Management Foundation and Practitioner Certification?Your Path into Change Leadership

    Certification Badge

    Key Highlightsof the Change Management Foundation and Practitioner Training Course

    Change Management Foundation and Practitioner Eligibility in SpringfieldDo You Qualify for the Change Management F&P Exam?

    What You Gain from Change Management CertificationSkills, Recognition and Career Growth

    Change Management F&P Exam Format in SpringfieldWhat to expect on exam day

    The Change Management Foundation and Practitioner exams in Springfield assess your understanding of change management principles and your ability to apply them in real-world organizational environments. The Foundation exam focuses on core concepts, terminology, and frameworks through multiple-choice questions, while the Practitioner exam evaluates your ability to analyze scenarios and apply change management techniques to practical business situations. Understanding the structure, duration, and passing requirements of both exams helps candidates prepare effectively and approach certification with confidence.

    Change Management F&P Certification Cost in Springfield

    Note: Prices may vary depending on your location and delivery preferences. Reach out to our learning advisors for the exact pricing details.

    Change Management Careers in SpringfieldRoles, Demand and Salary

    Change management has become a distinct, in-demand discipline across Springfield and Western Massachusetts, valued by insurance, healthcare and manufacturing employers running large transformation programs. As MassMutual and regional insurers modernize, Baystate Health redesigns care, and manufacturers upgrade operations, employers increasingly want professionals who can drive adoption and manage the people side of change. Demand sits from change analyst up to change manager and transformation lead, and here is what the local market is telling us right now.

    What Is Driving Demand for Change Managers in Springfield

    Change management is more than a credential. It is a career multiplier for professionals who make transformation stick. Join those who lead the people side of change across Springfield's leading employers. Start your journey today.

    Your Springfield Career Transformation

    Where You Stand Today

    Your Change Management Transformation

    Springfield's insurance, healthcare and manufacturing employers are running high-stakes transformation, and they increasingly separate certified change professionals from the rest. Here is which side of that line you want to be on.

    Sources: Salary.com, ZipRecruiter, Glassdoor (Springfield, MA and Massachusetts) 2026.

    How to Get Change Management F&P Certified in SpringfieldStep-by-Step Certification Process

    Embark on the road to Change Management certification exam success in Springfield. The certification path is a structured two-exam track: complete the 5-day Invensis Learning training, sit the Foundation exam (50 MCQ / 40 min / 50% pass / closed book), then the Practitioner exam (4 case-study questions / 2.5 hours / 50% pass / objective testing). On passing both, you earn the Change Management Foundation and Practitioner credentials.

    Step 1: Eligibility Check

    Begin your Change Management journey by conducting an eligibility check. This step ensures you have the foundational knowledge to maximize the upcoming training.

    Step 2: Exam Preparation

    Dive into comprehensive study materials, practice exams, and expert-authored guides that equip you with the insights and skills needed for the Change Management certification.

    Step 3: Learn

    Enroll in our expert-led Change Management Courses Live Online and embark on a transformative learning experience. Equip yourself with the tools to confidently lead change initiatives and become a change agent within your organization.

    Step 4: Prepare for the Examinations

    Strengthen your readiness using practice questions, mock examinations, case-study exercises, revision plans, and guided learning activities. This stage serves as focused Change Management F&P exam prep training designed to improve confidence and examination performance

    Step 5: Take Exam

    Sit for the Change Management Foundation exam (50 MCQ, 40 min, 50% pass, closed book) and the Practitioner exam (4 case-study questions, 2.5 hours, 50% pass, objective testing). Your efforts culminate as you sit for the Change Management certification exams.

    Step 6: Exam Results

    Once you've completed the exam, it's time to eagerly await your results. Regardless of the outcome, take this moment to reflect on your journey and plan your next change-management engagement.

    Module 1: Individual Change

    • Understanding change models
    • A Behavioral Approach to Change
    • Cognitive and Psychodynamic Approach to Change
    • Perspectives about Humanistic Psychology

    Module 2: Team Change

    • Understanding the Nature of theme models
    • Identify leadership issues in Change
    • Learning how to improve team effectiveness. Also, how individuals affect team dynamics
    • Learn Tuckman's model of team change and the development changes teams go through

    Module 3: Organizational Change

    • Understanding the various organizational metaphors, like Flux and Transformation organizational metaphor
    • Learn the eight-step model for transforming your organization
    • Identify the three phases in transition management and distinguish between a planned and transitional change
    • Understand the process involved when managing Change

    Module 4: Leading Change

    • What is the leader's role in the key organizational metaphors
    • Learn the role of a leader in Change Management
    • Identify the leadership focus for the various phases of Change
    • Learn the Goleman leadership skills and practices

    Module 1: Individual Change

    • The defining features of models which describe how people learn:
    • The learning process and the learning dip; the Gestalt terms ‘foreground’ and ‘background’; the sequence of the learning process (conscious/unconscious incompetence to unconscious competence)
    • The stages and sequence of the ‘learning cycle’ (Kolb) and the related learning styles
    • The perspectives associated with the cognitive approach to change
    • Achieving results and setting goals; the ‘well-formed outcome’; the sequence which connects self-concept to results
    • Techniques for changing beliefs and performance
    • The perspectives associated with the psychodynamic approach to change
    • The sequences and terms used in theories using the idea of a ‘change curve’ (Kubler-Ross; Adams, Hayes and Hopson
    • The sequences and terms used in the Virginia Satir model and critical points in the change process (Satir; Weinberg)
    • The perspectives associated with the humanistic psychology approach to change
    • The levels and terms used in the hierarchy of needs (Maslow)
    • The three ‘crucial conditions’ to bring about growth and development with individuals within organizations and process of change (Rogers and the path to personal growth)
    • The Gestalt approach to individual and organizational change; the terms used and sequence of the Gestalt cycle (Perls; Nevis)
    • The individual personality ‘preferences’ identified by the MBTITM and the responses of four types of individuals to change (Myers and Briggs)
    • The factors that influence how to manage change in self and others
    • Propensity for change – five factors (Cameron and Green)
    • The stages and terms used in the transformative change model and factors causing resistance to change (Schein)
    • How managers and change agents can help others to change
    • The theories and models about the nature of teams
    • What is a group and when is it a team? (Various)
    • Why we need teams and the relationship between uncertainty and teamwork (Casey) 3. Types of organizational teams (Cameron and Green)
    • How to Improve Team Effectiveness. The five elements that contribute to the level of a team’s effectiveness or ineffectiveness (Glaser and Glaser)
    • Tuckman’s model of team change and the stages of development that teams go through
    • Leadership Issues in Team Change. The phases that groups go through and the challenges for leaders (Bion and Turquet) (see Appendix A, Note 1)
    • How individuals affect team dynamics
    • MBTI and Teams
    • Similarity and difference between individuals within teams (McCaulley) 3. Team types (Belbin)

    Module 2: Team Change

    • The elements of theories and models about how individuals affect team dynamics
    • How team members with different MBTI react to one another in teams and their attitudes to change
    • The advantages and disadvantages of similarity and difference between individuals within teams (McCaulley)
    • The contributions and allowable weaknesses of people playing different team roles (Belbin)
    • How team effectiveness can be improved during change using: Glaser and Glaser’s five elements (defined in 0202); Tuckman’s model of team change (defined in 0203); Bion and Turquet’s leadership issues (defined in 0204); the John Adair model; the team leader’s role and behaviors; facilitation; and action learning.
    • How different types of teams and different individuals within teams affect the way teams react to change (as identified in 0201 and 0205)

    Module 3: Organizational Change

    • The key beliefs and assumptions associated with the Machine organizational metaphor (Morgan)
    • The key beliefs and assumptions associated with the Political Systems organizational metaphor (Morgan)
    • The key beliefs and assumptions associated with the Organisms organizational metaphor (Morgan)
    • The key beliefs and assumptions associated with the Flux and Transformation organizational metaphor (Morgan)
    • The underlying principles behind understanding the driving forces and resisting forces in any situation if change is to happen:
    • Force Field Analysis, examining the driving and resisting forces (Lewin)
    • Three-step model of organizational change (Lewin)
    • The factors in the change formula (Beckhard and Harris)
    • The four phases of planned change that draws on the disciplines of project management (Bullock and Batten)
    • The Eight Step Model for transforming your organization (Kotter) (Note: Fig.3.3 on P127 is not examined)
    • The four components in the congruence model that draws on the socio-technical view of organizations and addresses the dynamics of what happens in an organization when we try to change it. (Nadler and Tushman)
    • The three phases in managing transition and the distinction between planned change and transition (Bridges)
    • The “principles of environmental systems” for how organizations operate and its relevance to sustaining and renewing organizational change (Senge et al)

    Module 4: Leading Change

    • The leader’s role linked to each of the four key organizational metaphors
    • The description of visionary leadership including
    • The characteristics of visionary leaders (Bennis)
    • What leaders really do (Kotter)
    • The characteristics of other theories on leadership approaches
    • Transformational and transactional leadership (Bass; Bryman)
    • Story telling leadership (Gardner)
    • Adaptive leadership (Heifitz and Laurie)
    • Connective leadership (Lipman-Blumen) (Note: Leadership for the 21st century and Table 4.3 are not examined)
    • The characteristics of other theories on leadership approaches
    • Transformational and transactional leadership (Bass; Bryman)
    • Story telling leadership (Gardner)
    • Adaptive leadership (Heifitz and Laurie) 4. Connective leadership (Lipman-Blumen) (Note: Leadership for the 21st century and Table 4.3 are not examined)
    • The leadership styles and skills (Goleman)
    • Leadership styles that get results
    • Emotional competencies for leaders
    • The different leadership focus for different phases of change:
    • Kotter’s recommended actions for the first four change steps in leading change
    • Learning how to persevere (Kanter)
    • Leading people through transition (Bridges) (Note: Inner and outer leadership, Table 4.6, P185-6 not examined at Foundation level)
    • The importance of self-knowledge and inner resources:
    • The role of self-knowledge (Bennis)
    • Characteristics of principle-centered leaders (Covey)
    • Covey’s seven habits (Note: Erikson, Table 4.8 is not examined)

    Course Curriculumof the Change Management Foundation and Practitioner Certification Training

    The Change Management F&P curriculum follows the official Change Management Body of Knowledge (CMBoK) and covers Individual, Team, Organizational, and Leading Change at both Foundation and Practitioner depth.

    Change Management Foundation Course Curriculum

    Change Management Practitioner Course Curriculum

    image

    100% Secure and Safe download

    Skills You Will Build in This ProgramFrom Change Models to Real Application

    In this Change Management Foundation and Practitioner course you will learn to lead the people side of organizational change from first principles to real application. By the end, you can diagnose change, engage stakeholders, plan interventions and prepare for both exams with confidence.

    Lead Individual Change

    Understand how people experience change and apply models like ADKAR and Bridges' Transition Model, along with motivation and resilience techniques, to guide individuals through endings, uncertainty and new beginnings.

    Drive Organizational Change

    Select and apply organizational change models including Lewin's Three-Step Model, Kotter's 8-Step Model and McKinsey 7-S, diagnose culture with Schein's framework, and assess organizational readiness for change.

    Engage Stakeholders and Communicate Change

    Identify and analyze stakeholders, build engagement and communication plans, and use Cialdini's six principles of influence to manage resistance through dialogue rather than coercion.

    Plan and Deliver Change in Practice

    Run change impact assessments, build complete change management plans covering communication, training and resistance, and apply techniques to embed and sustain change long after go-live.

    Apply Emotional Intelligence and Professional Practice

    Use Goleman's emotional intelligence domains, coaching and facilitation skills, ethics and reflective practice to build trust and manage yourself while supporting others through change.

    Pass Both Exams with Confidence

    Prepare for the closed-book Foundation exam and the open-book, scenario-based Practitioner exam with mock tests, practice questions and guided exam technique across all five syllabus areas.

    Who Should TakeChange Management F&P Certification Training in United States?

    Change Leaders

    Change Project Managers

    Transformation Managers

    Business Change Managers

    Operational Line Managers

    Project Team Members

    HR Representatives

    Business Managers

    Project and Program Managers

    Who Can Take This Certification Training

    Change Management F&P Training Optionsfor Professionals and Teams

    We offer flexible training formats designed to suit different learning preferences, schedules, and professional goals. Whether you prefer classroom learning, live online sessions, team-based learning, or personalized coaching, choose the option that best supports your Change Management Foundation & Practitioner learning journey.

    Change Management Live Virtual Training

    • Live online instructor-led sessions

    • Interactive discussions and virtual activities

    • Expert guidance from experienced trainers

    • Practice assessments and revision support

    • Dedicated Q&A sessions for concept clarification

    • Fixed schedules for accountability and momentum

    • Small batch sizes for personalized attention

    • Access from any location with internet connectivity

    USD 1375

    Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual Change Management F&P training option provides flexibility while maintaining direct engagement with experienced trainers.

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    Change Management Classroom Training

    • Instructor-led classroom sessions

    • Interactive discussions and group activities

    • Real-world examples and practical exercises

    • Structured learning with fixed schedules

    • Opportunities for peer networking and collaboration

    • Practice assessments and knowledge checks

    • Dedicated Q&A and concept clarification

    • Immediate trainer feedback and support

    Learn through face-to-face sessions led by experienced instructors in a collaborative classroom environment. This Classroom Change Management F&P training format combines expert guidance, peer interaction, and practical exercises to create an engaging learning experience.

    Best For: Learners who prefer in-person interaction, structured schedules, and collaborative learning experiences.

    Change Management Corporate Group Training

    • Customized training aligned to organizational goals

    • Flexible delivery: onsite, virtual, hybrid, or blended

    • Scheduling tailored to business availability

    • Role-based examples and industry-relevant discussions

    • Progress tracking and learner assessments where applicable

    • Dedicated coordination and administrative support

    • Consistent learning experiences across teams

    • Scalable delivery for local, regional, or global workforces

    Designed for organizations that want to build change leadership capabilities, improve transformation outcomes, and support workforce development through structured learning initiatives. This format is ideal for Change Management F&P training for companies in Springfield seeking to equip teams with practical change management skills.

    Best For: Organizations looking to upskill employees, address capability gaps, and deliver consistent training across teams.

    Change Management Focused 1-to-1 Training

    • One-to-one instructor attention

    • Customized learning plans and objectives

    • Flexible scheduling based on availability

    • Personalized feedback and coaching

    • Additional focus on challenging topics

    • Targeted practice and revision support

    • Faster clarification of questions and concepts

    • Learning pace is adapted to individual needs

    Receive personalized instruction tailored to your goals, pace, and learning requirements through dedicated sessions with an expert trainer. This format provides Change Management F&P coaching for professionals seeking individualized support with certification preparation, stakeholder engagement strategies, and organizational change initiatives.

    Best For: Professionals seeking personalized guidance, accelerated learning, or focused support to achieve specific outcomes.

    Change Management Live Virtual Training

    Change Management Live Virtual Training

    Live online instructor-led sessions

    Interactive discussions and virtual activities

    Expert guidance from experienced trainers

    Practice assessments and revision support

    Dedicated Q&A sessions for concept clarification

    Fixed schedules for accountability and momentum

    Small batch sizes for personalized attention

    Access from any location with internet connectivity

    Starts from

    USD 1375

    Please Note: Attend fully interactive online sessions from anywhere while benefiting from real-time instructor guidance and collaborative learning experiences. This Virtual Change Management F&P training option provides flexibility while maintaining direct engagement with experienced trainers.

    Best For: Professionals seeking the flexibility of online learning without compromising on live instructor interaction.

    Loading schedules…

    Why Choose Invensis Learning in SpringfieldTrusted Change Management Training

    As a trusted change management training company in Springfield, Invensis Learning delivers structured Change Management Foundation and Practitioner training for professionals and organizations that want to lead change and prepare for both exams. Our programs combine experienced trainers, CMBoK-aligned courseware, flexible delivery formats and learner-focused support. Whether you are enrolling as an individual or planning group training for your team, Invensis Learning provides a professional learning experience built around practical understanding, real-world application and measurable outcomes.

    • Experienced change management trainers with real-world transformation experience
    • Aligned to the CMBoK and the official Foundation and Practitioner exam syllabi
    • Flexible live virtual, classroom and corporate delivery formats
    • Dual-exam preparation with mock exams and scenario-based practice
    • ISO 9001 and ISO 27001 certified training operation
    • Dedicated learner support before, during and after training
    • Trusted by professionals and organizations across 100+ countries
    • Practical, scenario-based learning for real workplace application

    98%

    First-Attempt Pass Rate

    5000+

    Accredited Trainers Globally

    4.7/5

    Rated by Learners Worldwide

    500+

    Corporate Clients

    ISO 9001:2015 Certified

    ISO 9001:2015 Certified

    ISO 27001:2022 Certified

    ISO 27001:2022 Certified

    Secure SSL Encryption

    Secure SSL Encryption

    Leaders in Training industry for 12+ years

    Leaders in Training industry for 12+ years

    Over 5000 five star reviews

    Over 5000 five star reviews

    Level AA conformance, W3C WCAG 2.2

    Level AA conformance, W3C WCAG 2.2

    Change Management Foundation and Practitioner Training Locations in SpringfieldInstructor-led in-person Classroom training is available for group batches. All other public cohorts are delivered as Instructor-led Live Virtual. See available cohorts

    Change Management Foundation and Practitioner Training Location in Springfield

    Sheraton Springfield Monarch Place Hotel, One Monarch Place, Downtown Springfield Railroad District, Metro Center, McKnight, Springfield, Hampden County, Massachusetts, 01144, United States

    Change Management Foundation and Practitioner Training Location in Springfield

    MGM Springfield, Bliss Street, MGM Springfield, Metro Center, McKnight, Springfield, Hampden County, Massachusetts, 01144, United States

    corporate banner

    Corporate Change TrainingBuild Change Skills Across Teams

    • Customized programs for PMO, HR, OD and leadership teams
    • Flexible delivery through onsite, live virtual, hybrid or blended formats
    • Training schedules aligned with your team's availability
    • Role-based and industry-relevant examples for better workplace application
    • Dedicated coordination and learner support for group programs
    • Consistent change practice standardized across business units
    • Scalable delivery for teams in Springfield and across the US

    Trusted by Leading Employers

    MassMutualBaystate HealthSmith & WessonHealth New EnglandEversourceBig Y

    What Our Learners Say

    Cleared Both Exams and Stepped into a Change Role

    "The dual-level structure made the jump from theory to practice easy. The scenario work for the Practitioner exam was excellent, and I passed both exams first time. I now lead adoption on a digital program at an insurer."

    Daniel Whitmore

    Change Management Analyst

    0/0

    Finally Understand the People Side of Change

    "As a project manager, I always delivered on time but struggled with adoption. Learning ADKAR, Kotter and stakeholder engagement changed how I run initiatives. The open-book exam technique tips were spot on."

    Alyssa Bergeron

    Project Manager, Healthcare

    0/0

    Relevant, Practical and Exam Ready

    "Practical, well paced and grounded in real models. The trainer used relevant examples from insurance and manufacturing that mirrored my work in Western Massachusetts. The mock exams built my confidence."

    Marcus Delgado

    OD Specialist

    0/0

    One Change Language Across Our Teams

    "We put our PMO and HR partners through the group program to align on one change approach. Adoption on our platform rollout improved noticeably, and resistance dropped once teams shared a common language."

    Karen Fitzpatrick

    L&D Manager, Financial Services

    0/0

    Tailored Corporate Training That Delivered

    "Invensis Learning tailored the corporate sessions to our transformation roadmap. The trainers were experienced and the delivery flexible around shift patterns. Our managers now sponsor change far more effectively."

    Nathan Coombs

    Head of Transformation, Manufacturing

    0/0



    Trustpilot

    4.6

    Ratings

    100K+

    Happy Learners

    100+

    Locations Worldwide

    99%

    Training Satisfaction

    Inquire with us now

    Drop us a query and our learning consultant will reach out to you shortly

    Get Course Details & Pricing

    Fill out this form and we will respond quickly.

    We also deliver Change Management Foundation and Practitioner Training across multiple cities

    Invensis Learning delivers industry-leading Change Management Foundation and Practitioner training solutions tailored for individuals and organizations.

    AlbuquerqueAnchorageAtlantaAustinBostonCharlotteChicagoCincinnatiClevelandColorado SpringsColumbiaColumbusDallasDenverDes MoinesDetroitEl PasoFargoFort SmithFort WorthHartfordHonoluluHoustonIndianapolisJacksonvilleJersey CityKansas CityLas VegasLincolnLittle RockLos AngelesLouisvilleMemphisMiamiMilwaukeeMinneapolisNashvilleNew HavenNew OrleansNew York CityNewarkOklahoma CityOmahaOrlandoPhiladelphiaPhoenixPittsburghPortlandRaleighRichmond

    Explore Our Other Course Categories

    Agile Certification Training Courses

    IT Service Management Certification Training Courses

    Quality Management Certification Courses

    DevOps

    IT Governance Certification Training Courses

    Other Related Courses

    Advanced

    PMP Certification

    Foundation

    CAPM Exam Prep

    Advanced

    Change Management Foundation and Practitioner

    Advanced

    PRINCE2 Practitioner

    Foundation

    PRINCE2 Foundation

    Advanced

    PRINCE2 Foundation & Practitioner

    Advanced

    PMI-CP Certification

    Foundation

    Project Management Fundamentals

    Advanced

    PMI-RMP Certification

    Advanced

    PgMP Certification

    Advanced

    PfMP Certification

    Frequently Asked QuestionsHere's everything you may ask...

    Yes. Change management is a distinct, in-demand discipline across Springfield's insurance, healthcare and manufacturing employers, where change manager roles average around $123,000. The Foundation and Practitioner credentials prove you can lead the people side of change and open roles from analyst to transformation lead.

    General

    Is the Change Management certification worth it in Springfield?

    Yes. Change management is a distinct, in-demand discipline across Springfield's insurance, healthcare and manufacturing employers, where change manager roles average around $123,000. The Foundation and Practitioner credentials prove you can lead the people side of change and open roles from analyst to transformation lead.

    What is the Change Management Foundation and Practitioner certification?

    It is a globally recognized qualification covering the models, tools and practices needed to manage the people and culture side of change. Foundation validates knowledge of change concepts, while Practitioner validates your ability to apply them to real organizational change scenarios.

    Who should take this course?

    It suits project and program managers, HR business partners, OD practitioners, consultants and senior leaders who sponsor or deliver change. It is ideal for anyone in Springfield who wants to drive adoption and add a recognized change credential to their profile.

    What standard is the course based on?

    The course is grounded in the Change Management Body of Knowledge (CMBoK) from the Change Management Institute and the current Change Management Practitioner Guide. It aligns to the official Foundation and Practitioner exam syllabi.

    Is the certification recognized internationally?

    Yes. The Change Management qualification is recognized in over 150 countries and is well respected wherever organizational change is a recognized profession, including across the US, UK, Europe and Australia.

    Pricing

    What is included in the course fee?

    The training fee typically includes CMBoK-aligned courseware, case studies, mock exams, practice questions and learner support across both levels. Exam voucher inclusion varies by package. Request a quote to confirm what is included in your enrollment.

    How much does Change Management training cost in Springfield?

    Pricing varies by delivery format and package, and combined Foundation and Practitioner training is usually purchased as a bundle with dual-exam preparation. Pricing is available on request. Talk to a learning advisor for a tailored quote.

    Are the exam fees included in the training price?

    Exam fees vary by region and package, and are sometimes bundled with the training and sometimes billed separately. Confirm exam voucher inclusion when you enroll. Request a quote for the exact breakdown that applies to you.

    Do you offer group or corporate discounts?

    Yes. We offer corporate group training with customized schedules and volume-based pricing for PMO, HR and OD teams. Ask about corporate and group pricing for a tailored quote.

    What payment options are available?

    We accept major credit and debit cards and bank transfers, and offer installment options on selected plans. Speak with a learning advisor to choose the option that suits you.

    Exam

    How many exams are in the combined program?

    There are two separate exams. You must sit and pass both the Foundation and Practitioner exams to hold both credentials. The combined program prepares you for each one.

    What is the format of the Foundation exam?

    The Foundation exam has 50 multiple-choice questions with a duration of 40 minutes. It is closed book with single-answer questions, and the pass mark is 50 percent, meaning 25 out of 50 correct.

    What is the format of the Practitioner exam?

    The Practitioner exam has 5 scenario-based sections each worth 16 marks, for 80 marks total, over 2.5 hours. It is open book with the Change Management Practitioner Guide permitted, and the pass mark is 50 percent, meaning 40 out of 80 marks.

    What does open book mean for the Practitioner exam?

    The Change Management Practitioner Guide is permitted during the exam. However, the scenario-based sections require analysis and judgment, so you cannot simply look up answers. Efficient guide navigation and deep method knowledge are both essential.

    What if I do not pass an exam the first time?

    You can prepare thoroughly using our mock exams, practice questions and exam technique guidance to maximize your chance of passing. Re-sit policies vary by package and exam. Ask our team about retake support before you enroll.

    Course Content

    Do I need prior experience to take this course?

    No. Change Management Foundation has no formal prerequisites and is open to all. The Practitioner level requires Foundation certification, and the combined program takes you through both in one supported path, so beginners are welcome.

    What topics does the course cover?

    The course covers five syllabus areas: Change and the Individual, Change and the Organization, Communication and Stakeholder Engagement, Change Practice, and Personal and Professional Management, at Foundation and Practitioner level.

    Which change models will I learn?

    You will learn widely used models including ADKAR, Kotter's 8-Step Model, Lewin's Three-Step Model, McKinsey 7-S, Bridges' Transition Model, Schein's culture model, Goleman's emotional intelligence domains and Cialdini's six principles of influence.

    Are practice tests and materials included?

    Yes. The program includes CMBoK-aligned courseware, industry case studies, mock exams and topic-wise practice questions for both levels to help you identify weak areas and build exam readiness.

    How long is the training?

    The combined Foundation and Practitioner program is delivered as a 40-hour course. The number of days varies with the schedule format, such as intensive full days or extended part-day sessions across more days.

    Enrollment

    How soon can I start and how do I enroll?

    You can enroll through the Invensis Learning website, choose live virtual, classroom or corporate group training, and complete payment to receive your schedule and course materials. See upcoming batches or talk to a learning advisor to get started.

    What training formats are available?

    We offer online (live virtual) instructor-led training, classroom training, and customized corporate group training, so you can choose the format that fits your schedule and learning style.

    Is the training available online for learners in Springfield?

    Yes. Our live virtual instructor-led format lets professionals across Springfield and Western Massachusetts train online in real time with an expert trainer, with the same content and exam preparation as the classroom option.

    Can I reschedule or transfer my enrollment?

    Yes. Flexible options let you reschedule or transfer to another batch on selected plans. Contact our support team to arrange this before your scheduled dates.

    Can you train my whole team?

    Yes. We deliver corporate group training onsite or live virtual, customized to your transformation goals, for PMO, HR, OD and leadership teams. Ask about corporate and group pricing for your team.